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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART:20190515T133000Z
DTEND:20190515T170000Z
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SUMMARY:Creating a Positive Customer Service Experience
DESCRIPTION:Ever wonder how companies like Zappos\, The Ritz-Carlton and Trader Joe's have become so successful? Their top executives both internally and externally accredit their growth to exceptional customer service. \n\n\n\nConventional business wisdom contends that it costs 10 times as much to obtain a new customer as it does to retain an existing customer\, and having exceptional customer service is so important for organizations to be proficient in. \n\n\n\nThis workshop covers four main topics:\n\nHaving a customer CARE attitude\n\nCustomer CARE for each generation\n\nCustomer CARE in communication\n\nCustomer CARE in difficult situations\n\n\n\nYour investment to participate is $139.00/non-member\, $119.00/member. RSVP is required\, please email sstahl@scottsboro.org to sign up.\n\n\n\nAbout the Speaker: https://organize4results.com/\n\n\n\nKaren Sladick\, founder of Organize 4 Results provides exciting\, results oriented\, in-house training\, presentations and keynote addresses on topics related to improving productivity.
X-ALT-DESC;FMTTYPE=text/html:Ever wonder how companies like Zappos\, The Ritz-Carlton and Trader Joe'\;s have become so successful? Their top executives both internally and externally accredit their growth to exceptional customer service.
\n
\nConventional business wisdom contends that it costs 10 times as much to obtain a new customer as it does to retain an existing customer\, and having exceptional customer service is so important for organizations to be proficient in.
\n
\nThis workshop covers four main topics:
\nHaving a customer CARE attitude
\nCustomer CARE for each generation
\nCustomer CARE in communication
\nCustomer CARE in difficult situations
\n
\nYour investment to participate is $139.00/non-member\, $119.00/member. RSVP is required\, please email sstahl@scottsboro.org to sign up.
\n
\nAbout the Speaker: https://organize4results.com/
\n
\nKaren Sladick\, founder of Organize 4 Results provides exciting\, results oriented\, in-house training\, presentations and keynote addresses on topics related to improving productivity.
LOCATION:
UID:e.2186.1797
SEQUENCE:3
DTSTAMP:20240328T193245Z
URL:http://business.mountainlakeschamberofcommerce.com/events/details/creating-a-positive-customer-service-experience-1797
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